FAQ

Are all items authentic and official?

Yes. only sources authentic products from verified Korean brands, licensed distributors, and official retail partners.

Can I request a product?

Absolutely! Feel free to contact us anytime with items you want from Korea.

Do you ship internationally?

Yes, we ship worldwide from Korea. We offer fast express options and affordable economy shipping depending on your location.

Do I have to pay customs duties or VAT?

Depending on your country’s laws, customs fees or VAT may apply. These charges are the responsibility of the receiver.

Do cameras come with warranty?

Vintage/used cameras include basic functionality checks but do not come with manufacturer warranty. New items follow brand warranty policies.

Are your films fresh?

Yes. All films are stored properly in temperature-controlled conditions.

Are your cosmetics suitable for sensitive skin?

We sell official products that follow Korean cosmetic safety standards. However, please check ingredients if you have specific allergies.

How long does international shipping take?

Express: 3–7 business days / Economy: 7–21 business days (varies by country).